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South Bay

FAQ's

Faq's

Frequently Asked Questions

Answer: Exceptional customer service, friendly courteous help, super clean facility, secured grounds, full service, environmentally “clean”, no wake zones, sheltered harbor, no bridges, no highway noise, concrete floating docks, beautiful views, competitive fuel, dockage, service and storage pricing, best recreational amenities in the Green Bay Area. SOUTH BAY is a WI certified CLEAN MARINA.

Answer: Heated and sprinkled indoor winter storage and a limited amount of unheated [cold] indoor winter storage are available. There is also outside storage space available. Contracts for storage can be made by stopping by the Marina Office. One of the benefits of our inside heated storage is we are open weekends in the off-season and you are permitted to come in and do regular routine maintenance on your boat yourself.

Answer: Yes. If you are a seasonal slip holder, it is available at no charge. You must register with the Harbor Master, tag your trailer with your name, lock your trailer and leave a spare key with the Harbor Master.

Answer: We have a full array of boatyard and maintenance services available. Lift / launch capabilities for boats up to 50 tons. Factory trained service techs. Can handle all service needs (boat detailing, engine rebuilds, electronics installations, canvass work, fiberglass repair, systems installations, winterizing, etc.}. All priced competitively. We have a 50-ton Marine Travel Lift and a 60,000 lb. hydraulic yard trailer, along with state of the art diagnostic equipment.

Answer: Our goal is to be available during normal business hours to assist with docking. We monitor MB / VHF Channel 9. During business hours, there are usually a minimum of two people available at all times. We make every attempt to assist with docking whether a request for assistance is made or not. However, if our attendants are busy helping other boaters at the time you need assistance, there may be a short delay.

Answer: The marina officially opens for business on May 15th of each year and closes on October 1st. Depending on the weather, we allow seasonal slip holders to launch earlier in the spring and stay in the water until Mid-October. Weather conditions may dictate that we delay spring launch or move up dates for fall haul-out. Therefore, you must contact the Harbor Master to arrange for slip occupancy prior to May 15th or after October 1st. Also, due to weather conditions and the timing of spring start-up, access to water and / or electricity may not be available for all, or parts of, pre and post season use.

Answer: The marina hours vary by season. Generally speaking, the marina and fuel dock are staffed 8:00 AM—9:00 PM, Sunday thru Thursday and 8:00 AM—10:00 PM, Friday and Saturday-- from Memorial Day weekend through Labor Day. Prior to Memorial Day and after Labor Day, the marina operates on a reduced schedule. These hours are posted on the internet and outside of the Harbor Master office.

Answer: SOUTH BAYMarina is “Pet Friendly”. All pets must be on a leash, any time they are not within the confines of their owner’s boat. That includes all areas of the marina grounds, common areas or docks. Pets are NOT permitted in any marina buildings, Louie’s Lagoon, showers, restrooms or in the pool or pool area. Owners are responsible to pick up any pet droppings and dispose of them properly. “Mutt Mitt” doggie doo dispensers are located conveniently throughout the marina, for this purpose.

Answer: Economy docks are designed for those vessels that do not have connections for dockside power or water. [Typically, those boats are less than 30’ in length.] They are not meant as an alternative source of dockage for larger boats that may have those connections and opt not to use electricity or water, for whatever reason. See Harbor Master for details.

Answer: “Louie’s Lagoon” Food & Drinks, the SOUTH BAY Marina poolside bar and restaurant, is located adjacent to the pool on the Peninsula.

Answer: The pool is only available for use by SOUTH BAY Marina Registered Slip Holders. Customers of Louie’s Lagoon or visitors to the marina are NOT permitted access to the pool or pool area. Guests of registered slip holders will be allowed access to the pool when accompanied by a registered slip holder. Children under 14 yrs. old must be accompanied by an adult when using the pool. Pool access is available to all registered Transient boaters—with an overnight stay.

Answer: The pool will be open 10:00 AM – 8:30 PM Sunday thru Thursday and 10:00 AM – 9:30 PM Friday & Saturday---Memorial Day thru Labor Day weekend.

Answer: No. All children under 14 yrs. old must be accompanied by a responsible adult.

Answer: Fire pits / complementary fire wood, grills, picnic areas, complementary bicycles, complementary kayaks and canoes, access to recreation areas & games (i.e. putting green, shuffle board, ladder ball, Bocce Ball, Baggo), complementary docking assistance and shuttle service on marina grounds.

Answer: Slip rental fees entitle slip holders to use ALL SOUTH BAY Marina facilities and amenities, including free Wi-Fi, access to water and electricity [unless you have rented an economy dock], free boat trailer parking [if your boat is on a trailer] and access to your designated boat slip.

Answer: No. The only additional fees / charges that you may encounter would be a $60.00+tax charge for a dock box, should you desire one.

Answer: Wireless internet access is FREE to our slip holders. There is no access to Cable TV. Contact Harbor Master for complete information.

Answer: Dock boxes are available for rent on a seasonal basis. The cost is $60.00 + tax / per season. You may also purchase a dock box from us at our delivered costs + tax. In addition, if you purchase a dock box, a one-time installation fee of $50.00 + tax must be added to the cost of the box.

Answer: In order to reserve a slip at SOUTH BAY Marina you must complete a current Slip Reservation Form and provide a $250 non-refundable deposit. Once those criteria are met, a slip will be reserved for you. After November 1st each year, all available slips are rented on a “first come / first served” basis.